Shipping Policy

At MZK Mart, we aim to deliver your orders safely and as quickly as possible.

1. Order Processing

Orders are usually processed within 1–2 business days after confirmation. During busy periods, processing may take longer.

2. Delivery Time

Estimated delivery time is 3–7 business days within Pakistan. Delivery times may vary depending on your location and courier service.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

4. Order Tracking

Once your order has been shipped, you may receive tracking information through your provided phone number, email, or other available contact method.

5. Delivery Delays

Delivery may occasionally be delayed due to weather, public holidays, courier issues, incorrect address information, or other circumstances beyond our control.

6. Incorrect Address

Customers are responsible for providing the correct name, phone number, and delivery address. MZK Mart is not responsible for delays or additional charges caused by incorrect or incomplete delivery information.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with your order details and relevant photos so we can assist you.

8. Contact Us

For questions about your shipment or delivery, please contact our customer support team with your order number.

MZK Mart — Safe, reliable, and convenient shopping.